The COVID-19 pandemic accelerated the adoption of VoIP by businesses in Hawaii. As more businesses adopt various work environments: on-site, hybrid, and remote, VoIP became an essential tool for staying connected. VoIP allowed businesses to continue making and receiving calls, regardless if their employees work from home, at the office, both in a single day.
Voice over Internet Protocol (VoIP) is a technology that allows businesses to make and receive phone calls over the internet. In recent years, VoIP has become increasingly popular as a replacement for traditional landline phone systems. A Hawaii Department of Business, Economic Development & Tourism (DBEDT) survey showed a staggering 82% of local businesses implemented new communication and collaboration software. It wasn’t just to cater remote and hybrid work setting, but it’s mostly of the associated advantages that came with the technology.
- Cost savings: VoIP is a more cost-effective solution than traditional landline phone systems. Businesses can save money on monthly fees, installation costs, and maintenance costs.
- Flexibility: VoIP is a more flexible solution than traditional landline phone systems. Businesses can use VoIP to make and receive calls from anywhere in the world, as long as they have an internet connection. This is especially beneficial for businesses with remote employees or employees who travel frequently.
- Features: VoIP offers a wider range of features than traditional landline phone systems. These features can include voicemail to email, call forwarding, and video conferencing. These features can help businesses improve their communication and collaboration.
- Scalability: VoIP is a more scalable solution than traditional landline phone systems. Businesses can easily add or remove users as needed. This is important for businesses that are growing or changing their workforce.
A Forrester study conducted by Microsoft to SMBs revealed that with a VoiP solution such as Microsoft Teams Phone, switching to a VoiP solution provides an 82% total cost of ownership (TCO) savings and less than 6 months of payback period. That’s more business funds available to companies that can be diverted to other aspects of the business. To learn more about Microsoft Teams Phone, click here.
How can HPSI help you move from traditional phone systems to a VoiP solution?
As a leading IT provider in Hawaii since 1993, we have helped countless local businesses in their digital transformation journey that helped them save costs and increase productivity without compromising their cybersecurity posture.
We can provide businesses with the hardware, software, and support they need to make the switch. By fully understanding your need and your current infrastructure, we leverage our 30 years of applied experience in finding the best solution that fits your needs.
Our productivity has increased ever since HPSI switched our phone lines to Microsoft Teams. We can take calls directly from the computer and easily transfer them to our phones without getting disconnected.Business Owner, Healthcare
If you’re considering switching to a VoiP solution but doesn’t know whether it fits your needs or just doesn’t know where to start, we encourage you to contact us. We would be happy to discuss your needs and help you find the best VoiP solution for your business.
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