Using a Learning Management System (LMS) can bring numerous benefits to your organization, whether it’s for corporate training, educational purposes, or personal development.

1. Centralized learning hub allowing you to store all learning materials in one place. Includes electronic files like PDF and Word documents and internally created video recordings.
2. Unlimited access to learning materials from work, home,  or remote.
3. Tracking and reporting to monitor learning progress.
4. Reduces travel costs, venue rentals, and printing materials.
5. Compliance requirements.
6. Great for small teams and scales to large organizations.
7. Enhanced engagement using quizzes and gamification.
8. Integration with other tools.

If you are using VOIP now, verify if your security compliance requires your VOIP carrier to meet specific  voice telecommunication requirements, including the data center where your voice traffic goes to.

Switching from a traditional PBX (Private Branch Exchange) system to Microsoft Teams Voice can offer numerous benefits for your organization.

Why have Microsoft be my telecom carrier?
Microsoft Teams offers additional advantages and strong ROI.  With Teams Voice, you get enhanced collaboration by integrating Microsoft Teams and your voice calls.  

1. Adding, removing, and changing a user profile is straight forward within the Office 365 portal.
2. Built-in remote work support by allowing voice calls on mobile devices, tablets, and computing devices.  In the most simple manner, use your web browser to make and receive calls.
3. You don’t need to get new telephone numbers.  Moving your telephone numbers to Microsoft is a simple migration.
4. If you still need your PBX, Teams Voice can coexist with your existing telecommunications equipment.

In summary the full integration includes voice, video conferencing, instant messaging, file sharing, and government level cybersecurity.

Once you realize that you need additional resources, ask yourself if you need additional staff or additional skills?

Hiring and increasing your HR costs may not be the best option in many situations.  Give strong considerations to these recommendations.

1. Invest in Training
   Invest in training and development of your current IT staff.  Implement a culture for continuous learning and cross-training.
2. Implement Tools
   Purchase and implement tools that can help automate or reduce the need for personalized attention.  Leverage automation to handle repetitive tasks.  Install monitoring tools that can help monitor for pre-failure and potential performance issues.
3. Consider Outsourcing IT
   You can scale up  (add technical expertise) scale out (more hands on deck). In these two situations, select  long term staff augmentation or  project-based professional services.
4. vCIO
   Contract with an IT firm with Advisory & Consulting services.  A vCIO combines technical expertise and wide business knowledge to help guide and provide unbiased opinions and suggestions. A vCIO has at least 20 years of IT management and business management experience.  In other words, the individual should be a senior professional and not just a few years out of college.

Learn how HPSi can help you with staff augmentation, professional, and advvisory & consulting services by clicking here.